National Credit Card Center of R.O.C
| Department | Business Functions |
|---|---|
| Corporate Planning Dept. | Research and development of card payment business operation system; consolidated planning of innovative businesses and business projects. |
| Information Services Dept. | Research and development of information system planning; establishment and maintenance of information security protection mechanism. |
| Administration Dept. | Formulation of human resources policy and manpower planning; operations of general affairs and fee paying/receiving by teller. |
| Acquiring Business Development Dept. | Planning and promotion of acquiring business; retailer channel expansion; merchant operation service providing; market research and analysis of card payment acceptance channels. |
| Risk Management Dept. | Screening and evaluation of merchant signing; establishment of fraud prevention & risk control mechanism; formulation of risk management policy and operation process. |
| Customer Services Dept. | Providing assistance to member institutions in processing card business applications and service changes with NCCC and/or international credit card associations; operation system planning and management for card issuing, transaction authorization, card account cancel, card stolen reporting; providing customer call center service promptly handling enquiries or requests from merchants and managing merchant relationship. |
| Accounting & Settlement Dept. | Domestic settlement processing; merchant sales draft submission and payment processing, operations of accounting, tax affairs, budget plan, final financial statement, and editing of financial report. |
| Audit Office | Examination and evaluation of internal control system; tracking improvement of defect/inadequacy and abnormality in the internal control system; establishment and implementation of internal audit plan. |
| Legal Affairs & Compliance Office | Research, study and clarification on credit card related laws and rules; Examination on merchant contracts; Handling of litigation cases; Examination on entering into agreements with local or foreign partners. |
| Tai-Chung Office | In charge of partner merchant recruitment, signing in, merchant service providing, point-of-sale terminal promotion, installment and maintenance in central area of Taiwan. |
| Kao-Hsiung Office | In charge of partner merchant recruitment, signing in, merchant service providing, point-of-sale terminal promotion, installment and maintenance in southern area of Taiwan. |
